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服务条款
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澳通华人物流运输服务条款
一、寄件人必须据实申报托运内容,并在托运单上有准确、清楚、简洁的描述,如有不实申报,其所产生之问题由寄件人负完全责任。
二、寄件人必须将所托运物品妥善包装,尤其是易碎物品更应加强内外包装。本公司不对托运物品的破损及所衍生之问题负任何责任。如委托我公司包装,出现的破损及损毁,本公司不承担责任。
三、本公司在必要时或政府机关要求下,有权随时打开托运物品以供本公司或政府机关检验。
四、本公司对下列之物品拒绝承运:
1. 违禁品、易碎、易燃、易腐烂或具毒性、爆炸性、杀伤性、腐蚀性及放射性之危险品。2.毒品或吸毒之相关器具。3.妨害风化之图书、照片、雕塑品及器具。4.侵犯商标、著作权或智慧财产权之物品。5.货币、金银、珠宝、古董、贵重金属或有价证券。6.活的动、植物或种子。7.具通信性质之信函。8.妨害飞航安全之物品。
五、本公司对因包装不善、收件人地址不详、未声明的特殊货物不承担递送延误、破损或丢失的赔偿责任。
六、本公司对寄件人所寄物品的收益、利润、实际用途或市场等任何间接或特殊商业价值的损失不承担任何赔偿责任。
七、托运物品如运送途中发生丢失,除发生原因为战争、台风、地震、火灾等人力不可抗拒本公司不负赔偿责任外,其余赔偿原则如下:
1. 未投保的最高赔偿额为100澳元(含退回的运费)。2.投保的按保险公司相关保险条例予以处理。3. 索赔要求必须在寄件日起二十八天以内以书面形式向本公司提出并附相关之证明文件,索赔的要求只有在运费已承付情况下方可接受,超过二十八天的将视为本公司已按协议规定完成递送业务而不再受理。4.寄件人在提出索赔的同时,有义务预先偿付所欠本公司的运费,不得以此为由拒付月结款项或从中扣除申请索赔的款项。
八、本服务条款解释权归澳通华人物流所有。

Terms & Conditions of Carriage
1.You warrant and promise CLL Express that you have completed the waybill accurately including a full description of the items inside the Parcel and the declaredvalue for customs. CLL Express is irresponsible for any issue caused by incorrectly information provided by you.
2.You have prepared  the Parcel in secure premises by reliable staff employed by you and that the goods there in have been protected against unauthorisedinterferenceduring preparation. storage and transport immediately prior to hand-over to us. Our company will not be liable for any damage,If you authorize us with your packing.
3.CLL Express reserves the right to inspect any Parcel to ensure all goods or items are capable of carriage to the country of destination within the CLL Express  standard operating procedure as at the time of consignment.
4.CLL Express  is not a common carrier and we reserve  the right to reject any Parcel in whole or in part for any reason what soever. In particular, any Parcel identified at anytime as Dangerous Goods or Prohibited Items or as otherwise unacceptable, such as but not limited to Perishables; Foodstuffs; Live Animals; Arms and Ammunition;Jewellery and Valuables; Works of Art (Paintings Etc); Currency; Share Certificates; Cheques and Bonds in Bearer Form.
5.CLL Express  will not be liable for any loss or damage beyond its control. If the Shipment involves international carriage of goods by air the Warsaw Convention might be applicable and that convention covers and in most cases would limit the liability of us as a carrier in respect of loss, damage of delay to cargo. In the event of any loss, damage or delay to the shipment, it is deemed under these Terms & Conditions of Carriage to have occurred during the air component of the Shipment.
6.CLL Express is strictly limited to direct loss only of the Shipment's actual cash value and in any event shall not exceed AUD50 unless you have elected to take out the Insurance Option.
7.In respect of loss to a Parcel during Shipping you must make your claim within 28 days in writing together with all necessary documents, falling which you can make no claim against us . You have to pay the full amount of shipping charges prior you make a claim.

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